Digital automation of business processes

We use data and artificial intelligence to make business processes more effective

We identify repetitive work, connect the systems and information teams already use, and design practical solutions for specific business tasks. Our work includes process automation, document and data processing, AI assistants, AI agents, and agent orchestration. The goal is for employees to spend less time on administration and more time on work that requires expertise.

Digital automation of business processes

Clients and partners we work with:

Solutions for digital automation

Why use digital automation?

Why choose Monit?

These figures come from projects we have delivered and continue to support at monit. For each engagement, we focus on how much work remains with people after launch and how much the software can take over.

  • 213+

    Clients worldwide

    213 companies use our solutions and trust us over the long term.

  • 31%

    Average time saved

    Automation helps companies make everyday work more efficient and save time.

  • 21+

    Years of experience

    For 21 years, we have been creating high-value software for a range of industries.

How does cooperation work?

We begin by walking through one specific process with you. We validate what we learn against the available data, then prepare deployment, training, and further changes based on what the team actually uses in day-to-day work.

  1. Analysis

    We analyze your current processes, requirements, and business goals.

  2. Solution Design

    We design a solution adapted to your workflows, users, and available tools.

  3. Implementation

    We implement the solution and prepare it for everyday use in your company.

  4. Launch

    We test the solution, make adjustments and prepare your team for deployment.

  5. Support & Development

    After launch, we provide support, maintenance and further optimization as your requirements evolve.

Illustration of digital business processes

Governed AI Agent Execution Across Business Systems

Helpiner governs AI agents from request to execution. It applies permissions, validates required data, prepares a plan for approval and records every completed step across connected business systems. Your teams can safely automate work in CRM, ERP, email, calendars and other tools under clearly defined rules.

Discover Helpiner

Frequently asked questions about digital automation

What can Monit help companies with?

We help companies digitally automate their processes and work better with customer, operational and billing data. We automate routine tasks, approvals and customer communication, connect ERP, CRM and other systems, and deploy AI assistants and agents. We also develop our own MobileSYSTEM and Helpiner platforms, which solutions can be built on.

What B2B software does Monit develop?

We build custom B2B software for process automation and business data: partner and customer portals, EDI modules connected to ERP, approval workflows, document management systems, production planning and warehouse applications. We connect each solution to the systems a company already uses, such as its CRM or ERP, so data no longer has to be retyped between applications.

How can AI assistants, agents, and agentic solutions help a business?

AI assistants and agents find information in company documents and sources, work with data from connected systems and automate routine activities within defined rules. Each agent has a set role, permissions and access only to the data it needs. Before sensitive steps it prepares a plan for a person to approve, so AI supports the work in a controlled way with clear responsibility.

How can AI be used in business processes?

We bring AI into specific processes rather than in general. First we go through one process with you, validate it on your data and decide where AI helps: for example searching internal documentation, processing documents, drafting replies or working in CRM and ERP. We then configure assistants and agents according to your company’s rules, permissions and workflows.

Can Monit adapt a solution to existing workflows?

Yes. We design solutions around how your team actually works and connect them to the tools you already use, instead of making you change established processes. Through available APIs and other interfaces we connect ERP, CRM, accounting, production and warehouse systems. After launch we keep adjusting the solution based on what the team really uses in daily operation.

How does cooperation with Monit work?

Cooperation has five steps. We start by analysing your current processes, requirements and business goals. Then we design a solution around your workflows and tools, implement it and prepare it for everyday use. Before launch we test it and train your team. After deployment we provide support, maintenance and further development as your requirements change.